The Information Technology Department (IT) is an award-winning
organization that is the centralized provider of technology solutions to
the City of Roseville. The department provides essential infrastructure
services such as data storage and Internet connectivity; hardware and application deployment, support and maintenance; project management
services; information security services; and a governance model for
aligning city goals, and allocation of funds.
Organization
The Information Technology (IT)
Department maintains and administers all City business technology. The
IT team is dedicated to providing excellent customer service and
enabling efficient City government. The department is comprised of three
major functions with seven divisions.
View our organizational structure.
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Customer Service
To help provide our customers with high quality customer service, the IT Department has adopted this
customer service pledge.
Customer Service Survey
2010/2011
2011/2012
2012/2013
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Mission Statement
Through
our leadership, expertise and strategic partnerships, we deliver
innovative, cost effective technology solutions to support city wide
operations and provide excellent service to the community.
Vision
- Leaders in technology for Roseville
- Strategic partners working together to succeed
- Collaborative work environment
- Flexible and agile to meet business needs with innovation
Core Values
- Valued Partnerships - we appreciate people and are committed to relationships and teamwork based on integrity, trust and respect.
- Excellent Service - we strive for continuous improvement and efficiency. We emphasize communication and will listen.
- Innovation - we embrace new ideas and will anticipate and adapt to change for success.
- Superior Results - we desire success through quality, value, safety, security, high performance and accountability.
Intranet Sneak-peak.