Meet Nelson Santos, Water Distribution Worker
Nelson Santos has been a water distribution worker for 13 years. Yet, he is still in awe of the massive, behind-the-scenes effort it takes to make turning a faucet on and enjoying clean running water such a routine event. He finds the potable and recycled water delivery process fascinating, and the opportunity to learn more about it on the job, rewarding.
After a short career out of high school working maintenance for a school district, Santos, a young dad with a growing family, needed a job that provided growth and benefits. He found it at Environmental Utilities, working among a crew that maintains the underground water mains, installs service lines to meters of new homes and businesses, conducts maintenance and handles repairs, especially emergency ones.
Santos takes pride in the City’s 24/7 response to service calls, even if it means on-call duty for him one week a month. If a water main breaks or a car hits a hydrant in the middle of the night, Nelson likes to say, residents will still be able to brush their teeth in the morning. Even in the middle of the night, according to Santos, Roseville neighbors are appreciative of their efforts, often offering lemonade or coffee, and are genuinely kind.
After work, Santos goes to his other job, escorting his kids to their sports activities. When he has time, Santos rides dirt bikes, and likes to go to the coast and be with family. He likes working for a company that goes beyond providing the minimum requirements for clean, safe water, and likes the security of working for the City. You won’t make a million dollars, he says, but there is always room to grow.