Electric Rate Assistance Program:
With expanded income eligibility, even more residents can qualify for our Electric Rate Assistance Program and receive a 15% discount on electric service.
To apply please fill out an application - Application / Aplicación
To find out more about this, or other programs, give us a call at 916-774-5300.
Resources and Programs:
If you are having trouble paying your bill, please call us first. We can assist you in creating a payment arrangement, extending your due date or making a partial payment. We offer several other options to help you pay your bill:
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HEAP:
Project Go administers the Home Energy Assistance Program (HEAP)
which assists with the payment of utility bills. They can be reached at
1-888-524-5705.
Salvation Army: This organization offers assistance with payment of utility bills. For more information call (916) 784-3382.
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If you are unable to pay your full past due balance by the final date listed on your reminder notice, please contact our office to discuss payment options. Partial payment amounts or payment arrangements are subject to change monthly. You must contact our office by phone or in person before the final date to pay in order to make arrangements and avoid disconnection.
Please call 916-774-5300 |
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Affidavit of non-filing:
If you did not file income taxes and need to complete an
affidavit of non-filing, please click here to access the form.
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| Enroll in budget billing: Enjoy a consistent and
predictable monthly utility payment throughout the year with our Budget
Billing program. To mitigate the spikes in your utility bill caused by
seasonal changes, budget billing calculates your average monthly usage,
based on the past 12 months, and allows you to pay the same amount month
after month. After 12 months on budget billing your account will
true-up and a new budget amount will be calculated for the next year.
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Residents meeting certain income and medical device use criteria may
be eligible for a 50% discount on the first 500 kWh and 15% on all other
kWh electric usage. For more information and the Application
Medical Notification Program: Residents can notify the City of Roseville of the residential use of
essential medical support equipment. This program allows the City to
comply with the California Public Utility code 10010. For the Notification Form
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