Currently, the City of Roseville offers the following rate assistance programs:

Electric Rate Assistance Program
Residents meeting certain income criteria may be eligible for a 15% discount on electric service.
> Application / Aplicación

Medical Rate Assistance Program
Residents meeting certain income and medical device use criteria may be eligible for a 50% discount on the first 500 kWh and 15% on all other kWh electric usage.
> Application

Medical Notification Program
Residents can notify the City of Roseville of the residential use of essential medical support equipment. This program allows the City to comply with the California Public Utility code 10010.
> Notification Form

Refrigerator Exchange Program
Customers enrolled in our Electric Rate Assistance Program and Medical Rate Assistance Program can exchange their old refrigerator with a free Energy Star certified model. Find out more

Payment arrangements
If you are unable to pay your full past due balance by the final date listed on your reminder notice, please contact our office to discuss payment options. Partial payment amounts or payment arrangements are subject to change monthly. You must contact our office by phone or in person before the final date to pay in order to make arrangements and avoid disconnection.

HEAP
Project Go administers the Home Energy Assistance Program (HEAP) which assists with the payment of utility bills. They can be reached at 1-888-524-5705.

Salvation Army
This organization offers assistance with payment of utility bills. For more information call (916) 784-3382.

For questions about these programs, please contact our Finance Department at (916) 774-5300.