• How do I SCHEDULE an inspection for my issued Building Permit?
    • Inspections cannot be scheduled more than 15 days in advance.
    • Inspections can be scheduled anytime of the day up until 11:30 p.m. for the following business day, with the following exceptions and notices:
      • Water, Sewer, and Water Efficiency Landscape Ordinance Pre-Final inspection requests must be made by 2:00 p.m. for the following business day.
      • Fire Dept. inspection requests will be acknowledged and scheduled for your review in our OPS Portal by 9:00 am the following business day.
        • An email notification with the scheduled inspection timeframe will be sent to the applicant.
        • Fire inspections will be performed within 2-business days of your request.
        • Due to scheduling conflicts, all scheduled start times are estimated time frames only.
    • Inspections can be scheduled online through our OPS Portal.  You do not need to register for an account, nor login.
    • Please follow these step-by-step instructions to schedule an inspection. (Click HERE)
    • NOTE:  Due to the high volume of inspections we are receiving, any notes entered in the “Optional Comments or Instructions” section will not be guaranteed, including requests for inspectors to make phone calls from the field.

     

  • What do I need to know about a SCHEDULED Building inspection?
    • Inspections are performed Monday – Friday (except holidays), 8:00 a.m. to 3:00 p.m.
      • Special arrangements can be made ahead of time for an inspection as early as 7:00 a.m.
    • You can find out the name and cell phone number of your assigned inspector anytime after 7:30 a.m. the morning of your scheduled inspection, by clicking HERE.
      • You may ask your inspector any questions, provide any special information (e.g. subdivision gate codes), or request an approximate time of arrival for your anticipated inspection.
    • All stamped approved construction documents (plans, calculations, energy compliance forms, etc.) must be in a printed format, clear and legible, and on the jobsite at time of inspection.
      • Color prints are strongly preferred, but black/white prints are sufficient.
    • The issued Inspection Card must be in a printed format, clear and legible, and on the jobsite at time of inspection.
    • All inspections requiring access to the interior of a building
    • A person aged 18 years or older must be present at the jobsite at time of inspection.
    • Inspections only requiring access to a backyard, at which no one is present, may be performed provided that a note written/signed by the property owner, or their representative, is posted on the front door at time of inspection.
    • Our inspectors do not have ladders. Please have a ladder on-site at time of inspection, if needed to access work performed at an elevated level.

     

  • How do I CANCEL or RESCHEDULE a scheduled inspection?
    • You can cancel or reschedule your inspection online anytime of the day up until 11:30 p.m. the day prior to the scheduled inspection.
    • Any request to cancel or reschedule your inspection on the day of the scheduled inspection must be handled directly with the assigned inspector.
      • You can find out the name and cell phone number of your assigned inspector anytime after 7:30 a.m. the morning of your scheduled inspection, by clicking HERE.
    • Please follow these step-by-step instructions.(Click HERE to cancel an inspection. Click HERE to reschedule an inspection.)

     

  • What can I expect AFTER an inspection?
    • If a correction notice is generated, the inspection results (including corrections/comments) will be emailed to all designated recipients once the inspection is completed.
      • Designated recipients include:
        • Permit Holder of Record
        • Inspection requestor
        • Inspection results contact, as specified by the requestor or jobsite contact
    • If the inspection is approved, and NOT a Building Final inspection:
      • The inspector will sign off the performed inspection(s) on the Inspection Card
      • The inspection results will be emailed to all designated recipients once the inspection is completed.
    • If the inspection is approved, and IS a Building Final inspection:
      • The inspector will sign off the performed inspection(s) on the Inspection Card
      • The inspection results will be emailed to all designated recipients once the inspection is completed.
        • If the permit is for a commercial project, this email notification will include a link to the signed Certificate of Occupancy, if applicable.
          • A copy of the signed Certificate of Occupancy will automatically be attached to the permit record, if applicable.