To report an outage, call Roseville Electric Utility's hotline at 774-5428. Crews are on standby to restore power.

For all other emergency or life threatening calls dial 9-1-1

WHAT TO DO AND NOT TO DO WHEN THE POWER GOES OUT
Stay safe by following these simple tips:

DO’S:

  • Turn off major appliances and computer equipment to prevent damage from possible power surges when the power is restored
  • Use your portable radio to listen for updates
  • Try and leave the refrigerator and freezer doors closed to keep food as fresh as possible
  • Make sure your pets have plenty of water and food
  • Leave one light fixture on so you know when the power has been restored
  • Drink plenty of water in hot weather, even if you don’t feel thirsty to avoid dehydration
  • Eliminate unnecessary travel, especially by car as street and traffic lights may not be operational.

DON’TS:

  • Don’t panic
  • Don’t call 9-1-1 to ask about the power outage – this is an emergency line only
  • Don’t use candles – they are a fire risk!
  • Don't place anything on the stove
  • Don’t use a gasoline or diesel powered generators and always read the instruction manual before using
  • Don’t approach any downed power lines – they may still be live

POWER HAS BEEN RESTORED – WHAT DO I DO NOW?

  • Restore power to your house slowly to avoid overloading the power grid
  • Check on neighbors that may require help when getting their home back in order
  • Replenish your emergency kit
  • Check your home’s security system to ensure proper function
  • Inspect your home for any damages that may have occurred during the outage (fallen tree limbs, water damage, etc.) Inspect your perishable food items. Depending on how long the power was out, you may need to discard several items see http://www.fda.gov/Food/ResourcesForYou/Consumers/ucm076881.htm