The Art of Public Safety Dispatching
The world of public safety dispatching is extremely complex. Public safety dispatchers (PSD's) must be masters of communication - listening, hearing, and communicating critical, sometimes life-saving information quickly, accurately, and effectively. They must be able to adapt to ever-changing technology, manipulating equipment while talking and listening, oft times simultaneously. Because the needs of the community don't end at 5:00 p.m., dispatchers work nights, weekends, and holidays, 24-hours a day, 7 days a week.
While successful PSD's possess various skill sets - that of parent, teacher, counselor, and computer technician, to name a few, perhaps their most important ability is to understand and embrace the mission and vision of those that they serve. The Mission Statement of Roseville's public safety communicators makes the role of PSD very clear.
Roseville Public Safety Communications Mission Statement
Roseville Public Safety Communications is committed to providing the vital link for our customers by delivering exceptional service and compassionate solutions as a cohesive team with dedication, pride, and vigilance. We strive to exemplify honor, courage, excellence, and teamwork in our efforts.
We recognize the needs of our customers are varied and we are dedicated to assuring a consistent delivery of professional service in a dynamic environment. By using state-of-the-art equipment, our personnel will effectively and efficiently coordinate public safety resources to enhance the safety of our community.
We are committed to providing the highest quality of service through innovation, training, and education.
If you are interested in an exciting, rewarding, and challenging career in public safety communications, Roseville is the right choice. For job openings, salary schedule, or other questions, please contact the Human Resources Department.