Rides are reserved 14 days in advance up to one day in advance, and passengers share their ride with other passengers traveling in the same general direction.
Passengers receive a pick-up time when making a reservation, and need to be ready 15 minutes before and after that confirmed time. The Dial-A-Ride bus can arrive any time 15 minutes before and after your pick-up time. Passengers must be ready and waiting for the bus at the curb.
Drivers wait for passengers at the curb of a public street, as close to the designated pick-up location as possible, for no longer than two minutes.
Roseville Transit attempts to keep ride times under 60 minutes, and provides a level of service comparable to Local Service. However, customers traveling farther may experience longer travel times due to distance or traffic conditions.
Upon request, drivers can assist passengers in getting on and off the bus. Drivers are not permitted to assist passengers with carry-on items.
Uses for Dial-A-Ride
Anyone can use Dial-A-Ride for traveling to medical appointments, shopping, commuting to work, meetings, parties, sports events, recreation, visiting, and much more. An adult or responsible youth must accompany passengers under age 11.
Roseville Transit does not provide emergency, gurney, or door-to-door service.
Also, Dial-A-Ride cannot be used for transporting school-age children to and from school, or school-sponsored activities, regardless of whether they are traveling alone or accompanied by an adult.