Roseville Electric Utility business office hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. We can only respond to emails during office hours. We are closed evenings, weekends and most holidays. After-hours emergency numbers are listed below.  


Power Outages or Power Related Emergencies

24-Hour Outage Hotline
(916) 774-5428

Electric Department Divisions, Programs and Services

Customer Service
79-POWER [(916) 797-6937)]
(916) 784-3797 [fax]
(916) 774-5220 [TDD]
[email protected]

For general questions about Roseville Electric Utilities programs, including energy efficiency, electric rates, rate assistance programs, rebates for your home, rebates for your business, street light repairs, tree trimming, and all other programs & services not listed.

Billing Inquiries

Finance/Utility Billing Division
(916) 774-5300
(800) 767-3142

Billing inquiries to Start or Stop service, payment arrangements, service disconnects due to non-payment, billing due dates or any other bill inquiry.