Non-Emergency Service Fee proposal for licensed adult care facilities

Last Updated: 10/2/2014

The Roseville Fire Department is considering proposing the Roseville City Council establish a non-emergency medical service fee that would be assessed to licensed adult care facilities when licensed care facilities call 911 to access fire department paramedic service for non-emergency situations.

In 2012 and 2013, the fire department responded to 1,260 calls for non-medical services, which adversely affects a fire company's response reliability.

Under the proposal, the Roseville Fire Department will continue to answer all 911 calls however, in cases where there is no medical need, the City will now charge a fee to facilities (not to individuals) to recover the cost of a fire department paramedic resource responding to an incident that does not fall within the intent of the paramedic program.

The Roseville Fire Department has set up four public workshops to discuss the proposal.

  • 9:00 a.m. and 2:00 p.m., Tuesday September 2 at the Martha Riley Library, 1501 Pleasant Grove Boulevard.
  • 9:00 a.m. and 2:00 p.m., Thursday September 4 at the Maidu Community Center, 1550 Maidu Drive.

Roseville Fire Department has developed a program that instructs individuals or agencies on the proper use of the 911 system. In addition, the department is also offering to work with facilities to help identify additional resources that ensure citizens receive the appropriate response to their situation. If you would like to have this program taught at your facility or to schedule a consultation, please contact the department at (916) 774-5800 to schedule a session.