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Groundwater wells boost water reliability for Roseville
News ImageDuring wet years, Folsom Lake provides our city with a high-quality, reliable water supply. Recent years have been anything but wet, however, and the historic drought has required us to supplement supplies with water from groundwater wells to ensure uninterrupted service. This blend of water sources is called conjunctive use.

New trash and green waste pickup schedules now available
News ImageStarting January 5, many residences and a few businesses will have new trash pickup days and green waste weeks. This change is necessary to increase efficiencies and reduce costs. Now available online is the new 2015 trash and green waste schedule available under "Resources."

Erosion repair project safeguards sewer pipes
News ImageWe keep a close eye on the city’s sewer system to prevent leaks and spills. The large pipes that carry wastewater into the treatment plants are a special concern, which is why the city embarked last year on project costing more than a half million dollars to repair and stabilize the bank along Dry Creek.

Plumbers love “Black Friday,” too
News ImageShoppers love “Black Friday,” the day after Thanksgiving—and so do plumbers. Americans spend more money on Black Friday than they do on any other day of the year, while plumbers make more money on that day than on any other.

10-Week Green Gardening at Home Series Starts in January
News ImageJoin us one Thursday night a week for 10 weeks starting January 15 from 6:30pm to 8:30pm. Gain a wealth of information through presentations by Master Gardeners, landscape professionals and other experts who can help you learn how to save money, be water efficient and sustain a healthy and beautiful landscape.

Use caution when disposing fireplace ashes
News ImageWith the return of the cold weather we tend to see an increase in fires related to ash from fireplaces and outdoor fire pits that were improperly disposed of in refuse cans and the city’s open space.

These fires have caused both structure fires and have lead to fires starting inside of refuse trucks. Fires in refuse trucks usually cause major damage to the truck, endanger the driver and in many cases will require the replacement of the truck.

The signs of fall are here. A sign to reduce water use.
News ImageCrisp air, chilly mornings, shorter days and morning dew – these are the telltale signs that the fall season has arrived and means that you should examine your water needs for your lawn and garden.

Roseville City Council votes to support the 2014 Water Bond (Prop 1)
News ImageThe Roseville City Council, at its September 17 meeting, voted unanimously to adopt a support resolution for Proposition 1, a statewide water bond headed to the November 4 ballot for consideration by California’s voters.

Five water saving things you can do this fall and winter
News ImageAs we approach the fall and winter months, her are some things you can do to curb watering your lawn or landscape during the cooler months.


Notice of Residential Garbage and Green Waste Collection Day Change effective January 5, 2015
News ImageStarting January 5, 2015 many residents and a few businesses will have new trash pickup days. This change is necessary to improve efficiency and reduce costs.

Prior to the start of your new collection day, staff will provide several methods of communication including a door hanger at your home that will specify your new pickup day and green waste schedule.

August Savings for Water Conservation Reaches More Than 21 Percent
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The City of Roseville continues to see improvement with water conservation efforts. Residents and business owners reduced their water consumption by 21.26 percent in August and has reached 18.7 percent since the start of the year. Let’s keep up the good work! To meet the community-wide goal of reducing water use by 20 percent, all of us need to continue doing our part.

If you haven’t already, sign up for Roseville’s free WaterInsight Program to get the data you need to make changes in your water usage – www.Roseville.WaterInsight.com.



Utility Billing Public Counter Hours Changing October 1
News ImagePlease note: the Utility Billing public counter operating hours will change, closing one half-hour earlier, beginning October 1, 2014. The public counter will now be open from 8:00 a.m. to 5:00 p.m., Monday through Friday. Phone lines will still remain open to 5:30 p.m. Monday – Thursday.

Utility Payment Scam
A handful of Roseville utility customers reported receiving calls from someone claiming that they were from Roseville Electric, and were on their way to disconnect their electricity due to a late payment. The callers demanded payment in the form of Money Pak card account numbers (cash gift cards) to keep the power on. This is a scam. Please visit the Finance Utility Billing page for more information.

It's Crunch Time. Take 15 minutes to save water.
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It's crunch time!

Hot weather is here and will be here for several more weeks. This normally means increased water usage outside to keep landscapes looking good. But this is certainly not a normal year. We are in the grips of a record-breaking, multi-year drought. Folsom Lake levels are dropping.

You can reduce your outdoor water use significantly in 15 short minutes.



Temporary rate adjustment needed due to drought
Due to increasing costs of securing our water supply and decreasing revenues due to lower water use, the City of Roseville is implementing a temporary 15% rate adjustment in the form of a drought surcharge to be included on water billings as of June 15, 2014.

This adjustment will be applied only to customer's water usage. The cost to the average residential water customer will be about $2.

Roseville announces mandatory 20 percent water use reduction due to persistent drought conditions
News ImageDue to persistent drought conditions, the City of Roseville has announced mandatory water use restrictions of 20 percent for its residential and commercial water customers effective immediately.

The water use reductions also require commercial water customers to reduce their outdoor irrigation by 30 percent, bans the washing of cars without a water nozzle or without going to a commercial car wash, prohibits washing of hardscape surfaces unless for health and safety purposes, and prohibits water waste.

“Although our recent storms were welcome, we are still in a drought and the coming months may prove to be challenging with the record low precipitation and snow pack that we have received,” said Ed Kriz, Environmental Utilities Director.



Groundwater Wells Turned Off
Due to increased precipitation in recent weeks, the City of Roseville has turned off its groundwater wells. They will remain off until further notice.

"Balancing the water supplies we have available from these latest storms against the cost to operate the groundwater wells, we feel we can suspend the use of the wells for now," said Roseville Environmental Utilities Director Ed Kriz.

Saving Water in Your Yard and Home
News ImageAs a community we are facing one of the driest years on record. The water level of Folsom Lake, Roseville's primary water supply source, is at a historic low. Governor Jerry Brown has declared a statewide drought emergency.

To help Roseville achieve sustainability in the upcoming months we are asking our community to voluntarily reduce residential and commercial water use by 20 percent.

Our customers efforts to conserve during these dry times is critical in helping us maintain our already low water supply. Most residents and businesses receive their water from the City of Roseville and the customer links below relate to City water customers. Some Roseville residents in Stoneridge and in a small area north of Stanford Ranch Road and east of Highway 65 receive their water from the Placer County Water Agency, some Roseville residents east of Sierra College Boulevard receive water from San Juan Water District, and some Roseville residents on the border of Citrus Heights receive water from the Citrus Heights Water District. For those customers, please contact those agencies with questions related to your home or business water usage and water-conservation programs they offer to customers.

Here's what you can do to save water.

More information on automated phone message from the City of Roseville on back-up groundwater well activation
Customers served water by the City of Roseville have received an automated phone message from a regional mass-notification system with the caller ID (999) 999-9999 either Thursday, January 23 or Friday, January 24 with notification of groundwater well activation.

When you receive a call, answer it and once you’ve heard the message, press 1 to acknowledge receipt of the call. This will ensure you are not called repeatedly.

If you would like to report problems with the mass-notification system, please email notify@roseville.ca.us and describe the issue and the phone number involved.

Water Supply Update - January 8, 2014
Watch the water supply update presentation from the January 8, 2014 City Council meeting by Environmental Utilities Director Ed Kriz.

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