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At least one Roseville resident received a scam telephone call with an automated message, telling her that her credit card had been compromised, and asking her to “press 1 for more information.” The caller ID indicated that the call came from the City of Roseville.
She “smelled a rat”, hung up and reported the scam call to the City. Had she followed the instructions on the call, it’s likely she would have been asked to provide her credit card information to a scammer.
Roseville’s utility billing services have not experienced any security breach.
|Thank you for your interest in Roseville Electric Utility’s PV/Solar Energy Rebate Program. The rebate incentives for installing solar systems through this program ended on December 23, 2016. The program will continue to require PV/Solar interconnection applications which will be processed in the order they are received. New interconnection application forms are currently being created and will be posted on the website shortly. Please continue to visit our website for program updates.|
|Roseville Electric Utility’s Your Trusted Solar Advisor is offering free workshops for anyone who is contemplating a roof top solar installation or interested in managing your installed solar energy system. |
|A handful of Roseville utility customers have reported receiving calls from someone claiming that they were from Roseville Electric Utility and that they were on their way to disconnect the customer's electricity due to a late payment. The caller demanded payment in the form of cash gift cards to keep the power on. This is a scam!|
As your community-owned power provider, Roseville Electric Utility is committed to providing you with programs and services you want. And in 2015 you wanted solar!
The State of California ranks Roseville Electric Utility 3rd for highest number of rooftop solar installations in 2015, with more than 700 systems installed.
Attic insulation is one of the best ways to improve the comfort and energy efficiency of your home. If you have drafty rooms, hot or cold ceilings, uneven temperatures in your home or high heating and cooling bills, you may need more insulation.
|Northern California Power Agency General Manager Randy S. Howard recognized Roseville Electric Utility’s line crews for their work in getting 50 power poles – that had been burned in the Lake County Fire – back in place recently. "Really it was a heroic effort,” Howard told the Roseville City Council. “You’re very fortunate at the City to have a talented group.”|
NCPA Presentation, Council 11-18-2015
|As your community-owned utility provider, one of our top priorities is to keep your personal and financial information safe from scams and fraudulent activity. We follow procedures that regulate how we communicate with you, take payments and manage delinquent accounts, including the following...|
|As your community owned electric utility provider, we provide much more than power. We take pride knowing that Roseville Electric enhances the outstanding civic amenities we all enjoy.|
|A West Roseville resident reported this week that a salesperson came to his door selling energy efficiency audits or offering to compete with PG&E for natural gas service. |
The City of Roseville is not associated with either solicitation. The City of Roseville has no other information about the solicitations and does not endorse any such offers. However, the City advises its residents and Roseville Electric customers to be cautious and take time to research any such offers.
Additionally, every person soliciting orders for or selling goods, merchandise or services door to door is required to register with the Police Department and present a validated registration application and photo identification upon request. Residents are encouraged to call the Roseville Police Department at 774.5000 ext. 1 with any concerns about unregistered solicitors or other suspicious behavior.
Although it is tempting to landscape around ground mounted utility equipment, please remember the state requires our line crews inspect the utility equipment at least once a year. Also, in the event of an emergency or outage, our line crews need immediate access to this equipment.
|Renewable energy is a hot topic these days, particularly energy derived from solar. With this industry developing so rapidly and the increase of information, many people are confused about what is realistically obtainable and what their options are with putting a solar installation on their home or business.|
|This summer Roseville Electric began providing customized home energy reports to help you better understand your energy use.|
Our home energy report provides you with a simple to- read energy graph that compares your energy use with other residents in our community, providing you with perspective on your energy efficiency.
It will also provide you with customized recommendations on how to lower your bill while being more energy efficient. If you have any questions about the program, please call (916) 79-POWER (797-6937) or visit our web page.
|Ever wondered how much energy that old freezer in the garage uses? Want to know the wattage coming from your entertainment system when it’s in standby mode? Stop by your local Roseville Public Library and check out our Watts Your Energy Usage meter loan kit. Inside, you’ll find everything you need to measure the energy your appliances use.|
|Roseville Electric Utility wants to help you keep your home and summer bills cool. Here are five easy and low cost ways to lower your summer energy use.|
There is a lot of information out there about the efficiency of space heaters. While trying to heat your entire home with space heaters is less economical than using your HVAC, there are situations where space heaters can help you save.
With all the hustle and bustle of the holiday season, family and friends visiting, and all that goes along with it, sometimes the very thing you count on to keep everyone comfortable might get overlooked; namely your home’s heating and air conditioning.
|Following the City’s recent drought declaration, Roseville Electric is suspending its Shade Tree Rebate program immediately. |
Because newly planted trees require extra irrigation for healthy root development, customers must use hundreds of extra gallons of water every month. To support our city’s mandate to customers to conserve, Roseville Electric, your community owned electric utility, has temporarily suspended the Shade Tree Rebate program effective immediately.
|Quest, a technology management company, announced plans to open a new 120,000 square foot data service delivery center in Roseville. The decision by Quest to expand to Roseville demonstrates the company's commitment to growing operations in California, and Roseville’s position as a premium location for data centers.|