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Are there currently any job openings at the Library?

Check the City of Roseville jobs page under Human Resources for the most current list of positions.

Can I pay Library fines online?
Yes.  We are able to accept payment for library fines or fees online with Visa/MC.

Can I renew online or by phone?
You may renew online 24 hours a day using the online catalog or the automated phone system at 916-774-5221.  You will need to know your library barcode and PIN.

Can I return an item I checked out from one library branch to another?

Yes, any Roseville Library-owned material can be returned to any Roseville Library.  The item will be checked in and returned to the owning branch.

Can I send someone else to pick up my holds for me?
Yes.  He or she must have your card to check out.

Can you notify me of my holds and overdue items by e-mail?
Yes, the library offers e-mail notification of holds, pre-overdue and overdues. Call or visit the library to sign-up.

Can you tell me what books I still have checked out?
You may request a list in person at either Roseville Library of what items are checked out to you.

You can check your account online using your library card number and PIN, under the "My Account" tab.

Do you have amnesty days?

We do not have amnesty days; the material is due by the due date on your checkout receipt.

Do you have computers for public use?
The library has public computers with Internet access, word processing, and spreadsheet/ presentation software for adults and children at both locations.  Reservations are available, and must be made in person.  Use is free.   Printing charges are: black & white $0.25/page and color $0.50/page.

Do you have meeting rooms for rent to the public?

Yes, the library does rent meeting rooms to the public.  Look at the Room Rentals page for more information.

Do you have tax forms?

The library provides basic Federal and State of California tax forms for the current filing year. We also have a tip sheet on where to get tax forms. Reproducible forms are available for photocopying at each library branch.

Does it cost anything to rent DVDs, videos, video games and CDs?
Some DVDs and console Video Games have rental fees of $1 for 2 days.  All other items are free to check out. Please keep in mind that items not returned by the due date will accrue fines or additional rental fees.

Does the library have a wireless network?
Yes, this network allows the public to access the Internet from laptop computers or other wireless devices anywhere within the library.  Log in  using your email address.  You will be required to agree to our Internet Policy before being granted access.

Does the library have ebooks and/or e-audiobooks?
Yes, we offer both ebooks and e-audiobooks powered by Overdrive.  Overdrive is provided through a cooperative collection with the Northnet Library System at the Library to Go website.

E-mail from the library gets sent to my junk mail folder by my e-mail software.  What is the address of the library sender so I can add it to my 'approved senders' list?

Add rosevillelibrary@roseville.ca.us to your approved senders list to keep library e-mails out of your junk mail.

How can I get a Roseville Public Library card and who is eligible?
A Roseville Public Library card is free to any California resident with appropriate ID. You do not need to be a Roseville resident to obtain a library card. A Roseville Public Library (RPL) card is required if you wish to use public computers or borrow any materials from the library. Your RPL card can be used at all of our three locations.

To apply, visit any of our three locations. Bring a valid photo ID and proof of current address. A current California driver’s license, passport, student, State or military ID is suitable. If the address on your license is not correct, bring a current utility bill, pre-printed checks, DMV update card, rental agreement or credit card bill. Parents or legal guardians may apply for separate individual cards for children under 18 years of age, and must be present to sign their applications and show parent/guardian’s valid photo ID and proof of address. Cards are issued and may be used immediately.

How can I request that you purchase an item?

Fill out a Suggestion for Purchase Form online or talk to a librarian at the Information Desk. We can't promise that we will buy every item requested, since our budget and shelving space are limited. Check the catalog in a few weeks to see if the item you have suggested has been added.


How can I update my address/phone/e-mail information?
Your account information can be updated in person at one of the three Roseville Libraries or by phone at 916-774-5221.  You can update your email address  or change your PIN online in the "My Account" section of the online catalog with your library card and PIN.

How do I donate materials to the library?

Check the donations page for details.

How do I get a Library Card if I'm under 18 years of age?
If you are ages 0-17, have a parent or guardian come in to sign the application with you and present the ID as described above. 

How long can I keep the items I check out?
Rental DVDs and Rental video games check out for 2days for $1 and $.50 for each additional day. Everything else in the library checks out for 3 weeks.

How many items can I check out?
You may have up to 50 items per card checked out at a time. Non fiction material has a limit of 3 per subject per family. Media has a limit of 6 per format (Rentals, DVDs, CDs, Cassettes, Playaways or Software). Leapsters are limited to one per family. Magazines have a limit of 6 per title. Hot picks and encyclopedias have a limit of 3 per card.

How many times can I renew my items?
Library materials may be renewed up to two times after your original check out, unless another customer has placed a hold request on the item. Magazines and hot picks cannot be renewed and must be returned within 3 weeks to avoid overdue charges. Rentals do not need to be renewed since they can be kept longer for an additional $.50 per day.  You can renew using the online catalog with your library card number and PIN.

I checked out an item and it got damaged. Do I have to pay for it?
If an item can no longer be circulated due to damage, you will be charged for the item and processing fees. You will not be held responsible for normal wear and tear.

I don't have my library card with me. Can I still check out materials or use the internet?
We can look up your account with a valid photo ID. If a child under the age of 18 does not have their library card, we need to see a school ID, DL, or a parent/legal guardian's photo ID to check items out or use the internet.

I lost an item. What happens?
You are responsible for every item you check out. If you have lost an item, you will be charged a replacement cost and a processing fee.  Please contact us for the cost and payment procedure.

I owe fines but can’t pay today. Can I still check out or use the internet?
If your fines are less than $5 and are less than 60 days old, you may continue to check out library materials. If you owe more that $20, you will not be able to use the internet until the balance is under $20.

If you don't have the book I want, can you get it for me?

Our Interlibrary Loan Service, also known as I.L.L., is use for hard-to-locate items, or if you are unable to travel to a neighboring library. Please note that ILL's can take 4 weeks to be received and the $5 request fee is nonrefundable.  Often, neighboring libraries in Placer and Sacramento County may have the item that you would like to borrow. If they do, we recommend that you go directly to that system to register and check out those items.

Is food and drink allowed in the library?
Yes, we want our customers to be comfortable while visiting the library.  In addition, we offer snacks and coffee for sale for sale at all three libraries.  At Maidu and Downtown there are also drink vending machines.  Riley Library customers can also purchase beverages, etc. at the Roseville Sports Center located next door.

The book I want is checked out. Can I have the Library re-call it?
You can place a request on a book that is checked out remotely, using the online catalog or, in person at the Information Desk.

What are the priorities for the library's budget?

For questions about the library's budget, please refer to the Parks & Recreation Budget webpage.

What do I do if I lose my library card?
Be sure to notify us at 916-774-5221 or in person at any one of our three locations if your card is lost or stolen. If you do not report your card lost or stolen and someone else uses it, you may be responsible for whatever is checked out. To get a new card, visit us in person.  Bring $1.00 and photo ID.

What hours are you open?
Check the Roseville Public Library system hours here.

What if I don't want the item on hold for me any more?
You can cancel any unwanted requests using the online catalog before the item becomes a 'hold'.  Once an item is held, you must ask a staff member in person, or call the library and we will cancel the hold for you.

What if I go on vacation? Will I miss my holds?
You may suspend your hold requests at any time.  Log onto our online catalog, call or visit the library.

What is my PIN number?
Your PIN number is your personal ID number, which allows you private access to your library record. You can obtain your PIN number in person, from the Library Circulation Desk or by using the PIN Request Form.  We do not release PINs via telephone.

When and where are your storytimes for children?

There are regular storytimes available for toddlers and for preschoolers at our libraries.  Check the Kids' Place  or the Parks, Recreation and libraries guide for details.

Where are the Roseville Libraries located?
Roseville currently has three libraries in the west, east and central areas.  Check the Locations & Hours page for details.

Where do I drop off library materials?

You can return your materials to the Downtown, Maidu or Riley Library.  All three libraries have bookdrop slots for returns after the library business hours. 


 
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