Job Details


Position Title:EU Outreach & Program Administrator
Reference Number:13.140
Division:General Staffing
Contact Name:Human Resources
Contact Email:humanresources@roseville.ca.us
Contact Phone:(916) 774-5475
Contact Fax:(916) 774-5350
Position Description:SALARY: EU Outreach & Program Administrator - $6,990 to $9,367 MONTHLY (26 PAY PERIODS ANNUALLY)

FINAL FILING DATE:
Qualified and Regular City Employees should submit an application no later than 5:00 p.m., Friday, April 24, 2014. Temporary City employees are not eligible to apply.

TENTATIVE TEST DATES:
To Be Determined.

The Human Resources Department is accepting applications for the full-time position of EU Outreach & Program Administrator in the Environmental Utilities Department. The normal work schedule will be 40 hours per week between the hours of Monday through Friday 8:00 a.m. to 5:00 p.m., a flex schedule may be available.

DEFINITION
To Plan, organize, direct and supervise a variety of utility outreach and communication programs, as assigned within Environmental Utilities; and to perform a variety of technical tasks relative to assigned area of responsibility.

SUPERVISION RECEIVED AND EXERCISED

• Receives general direction from the Water Utility Manager.

• Exercises direct supervision over assigned technical personnel and administrative support staff.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Develop and implement goals and objectives; establish schedules and methods for a variety of water conservation activities, public outreach, interagency coordination and implement policies and procedures; establish methods for promoting and marketing water, wastewater, and recycled water, and solid waste recycling programs and services; develop and implement communication and brand management strategies, policies and procedures.

• Plan, prioritize, assign supervise and review the work of staff involved in utility outreach program activities.

• Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities; determine customer needs and interests.

• Develop budget and revenue projections; prepare cost estimates for budget recommendations; submit justifications for various utility outreach activities, monitor and control related expenditures, cost recovery through staff assignment and utility transfers between supported functions prepare and submit grant applications; maintain awarded grants.

• Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures; motivate and team build.

• Develop, supervise and coordinate utility outreach programs, including development and implementation of a long-term water conservation plan to be utilized on a regional basis; develop and administer contracts for professional services related to outreach and implementation activities, long term planning and regulatory requirement.

• Oversee Environmental Utilities website materials and social media sites, ensure the availability of current information; update website posting policies.

• Oversee residential, commercial; and industrial water audits and consumer outreach and education efforts including activities that are seasonally and/or event-driven, oversee utility service awareness programs and preparation and distribution of education information; prepare written materials for customer service-oriented publications and newsletters.

• Represent the City as a liaison to other regional agencies involved in cooperative programs; make presentations to City Council, commissions and the public to inform them about the programs and achieve desired results; present City positions to regulatory bodies, professional organizations and statewide agencies.

• Prepare quarterly and annual reports to satisfy applicable requirements.

• Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.

• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.

• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of natural resource management, water conservation, landscape maintenance and irrigation systems, recycling and environmental protection approaches.

• Basic principles and practices of public information and associated outreach activities; and equipment, tools, and materials used in preparing and presenting information in a public forum format.

• Principles and practices of program management and administration.

• Principles of supervision, training and performance evaluations.

• Research techniques, methods and procedures.

• Principles and practices of public finance and budgeting.

• Principles and practices of safety management.

• Technical report writing.

• Pertinent local, State and Federal laws, ordinance and rules.

• Modern office procedures and computer equipment.

Ability to:

• Organize, implement and direct water conservation programs and activities, including participation in the development and implementation of a regional resource conservation plans.

• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.

• On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.

• Interpret and explain pertinent City and department policies and procedures.

• Schedule, manage and direct the implementation, coordination and evaluation of conservation programs and projects.

• Collect, compile and analyze water use and supply data and assess the cost effectiveness of resource conservation and protection programs.

• Develop and monitor assigned program budget.

• Develop and recommend policies and procedures related to assigned operations.

• Establish and maintain effective working relationships with those contacted in the course of work.

• Communicate clearly and concisely, both orally and in writing. Supervise, train and evaluate assigned staff.

Experience and Training

Experience:
Four years of increasingly responsible experience in natural resource management or education, preferably in a water, wastewater or solid waste utility including one year of lead responsibility.

AND

Training:

A Bachelor’s degree from an accredited college or university with major course work in business, public administration, communications or a related field.

License or Certificate:
Possession of, or ability to, obtain a valid California Driver’s License.

SELECTION PROCESS
Applications will be screened to the most qualified and may include a written, oral or practical examination. Final promotional appointment is contingent upon having successfully passed a City-paid employment medical exam specific for the position applied for.


Job Status:Promotional/Lateral (City Employees Only), Salary
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