Job Details


Position Title:Interpretive Services Supervisor
Reference Number:13.044
Division:General Staffing
Contact Name:Human Resources
Contact Email:humanresources@roseville.ca.us
Contact Phone:916-774-5475
Contact Fax:916-774-5350
Position Description:SALARY: $5,747 to $7,702 MONTHLY (26 PAY PERIODS ANNUALLY)

FINAL FILING DATE: Accepting the first 50 qualified applications or closing at 5:00 p.m. on Thursday, October 17, 2013 WHICHEVER OCCURS FIRST.  The final filing date has been extended to October 31, 2013.

TENTATIVE TEST DATES:
Oral Interview Exam: November 13, 2013

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION
The Human Resources Department is accepting applications for the position of Interpretive Services Supervisor. The normal work schedule will be Monday through Friday from 8:00 a.m. to 5:00 p.m.

DEFINITION
To plan, organize, direct and supervise the operations of assigned interpretive or educational facilities and programs within the City of Roseville; to develop programs, activities and exhibits that meet the needs of the community; and to perform a variety of technical tasks relative to assigned area of responsibility.

SUPERVISION RECEIVED AND EXERCISED

• Receives general direction from assigned management personnel.

• Exercises direct supervision over professional, technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Recommend and assist in the implementation of goals and objectives; develop new and manage existing interpretive tours, museums, programs, classes, camps and events to meet the needs of the community and the goals of the department; establish schedules and methods for interpretive education programs; implement policies and procedures.

• Plan, prioritize, assign, supervise and review the work of staff and volunteers involved in interpretive or educational facility activities.

• Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities.

• Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for staff, supplies, equipment, services, facility operations, display, and public programming; monitor and control expenditures.

• Hire and train temporary staff; participate in the selection of regular staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.

• Assist in recruiting and overseeing volunteer services associated with facility operation; develop a comprehensive volunteer program.

• Assist in the preparation of short and long term business and strategic plans as they relate to assigned activities.

• Oversee the development, presentation, storage, preservation and loan of exhibit materials and collection.

• Develop, plan, coordinate and implement special events related to assignment.
 
• Create and supervise the promotion of programs and services through flyers, pamphlets, brochures, PSA’s, and news releases; prepare website information.

• Raise funds, develop funding partners and sponsorships, write grants, oversee and evaluate the implementation of grant funded projects and acknowledge donors, partners, sponsors and granting organizations.

• Establish and maintain effective working relationships with advisory and community groups.

• Represent the function on committees, outside organizations and at staff subcommittees as necessary; coordinate interpretive or educational activities with other divisions and outside agencies.

• Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.

• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.

• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of child and adult learning methods and processes and natural, cultural and historical resource interpretation theory and methods.

• Techniques and practices of operating a community interpretive, museum or educational facility.

• Principles and practices of marketing and fund development.

• Principles of grant administration.

• Principles of supervision, training and performance evaluations.

• Practices of volunteer program management.

• Principles of budget monitoring.

• Principles and practices of safety management.

• Pertinent local, State and Federal laws, ordinances and rules.

Ability to:

• Organize, implement and direct the operations of a community, museum, interpretive or educational facility.

• On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.

• On a continuous basis, sit at desk for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.

• Interpret and explain pertinent education programs and City and department policies and procedures.

• Effectively display, store and maintain exhibit collection.

• Use sound judgment and sensitivity as it relates to working with various cultures.

• Assist in the development and monitoring of an assigned program budget.

• Develop and recommend policies and procedures related to assigned operations.

• Supervise, train and evaluate assigned staff.

• Communicate clearly and concisely, both orally and in writing.

• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

• Three years of increasingly responsible experience in a community interpretive/educational/museum/science or visitor center programming, including one year of functional and technical lead and/or supervisory responsibility.

AND

Training:

• Equivalent to a Bachelor's degree from an accredited college or university with major course work in physical or biological sciences, cultural history, anthropology, interpretation, historical preservation, museum studies, business management, public administration or a related field.

License or Certificate

• Possession of, or ability to obtain, a valid California driver’s license.

SUPPLEMENTAL QUESTIONS

1.  Describe your experience in a supervising an interpretive center. If center supervisorial experience does not exist, you may use your most prominent example of leadership experience on a project or program. Include the nature of your experience and how many people you supervised.

2.  Please provide examples of leadership where you’ve managed many stakeholders in cross functional teams and time sensitive project/program constraints.

3.  Please provide examples of your experience managing the development and implementation of an interpretive plan. Please include your experience translating an interpretive plan into physical exhibits/displays.

4.  Please provide examples of budget responsibilities? How large was the budget you managed and how did you go about ensuring compliance?

5.  This position requires collaboration with multiple City departments and multiple project/program managers. Please provide examples of how you’ve provided customer services to your stakeholders?

6.  Please provide examples of your public outreach experience. Include a discussion of securing sponsorships, special events and reporting to agencies or other organizations.

7.  Please provide examples of strategic plan development, implementation, and metrics.

SELECTION PROCESS
Applications will be screened to the most qualified candidates. Those candidates will be invited to an oral interview exam weighted 100%. Scores earned from the oral exam will establish the Employment List. Candidates within the top five ranked scores will be certified to the department for final consideration. Final appointment is contingent upon a background check, a check of past employment references, passing a City-paid pre-employment medical exam, a drug and alcohol screening test, and a fingerprint check.

Job Status:Regular / Benefitted, Salary
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