The strategic goals for the department are:

• Provide information management and technology guidance, as well as improve internal governance of IT operation and policy creation.
• Employ technology solutions to achieve efficiencies in our business operations.
• Leverage technology to enhance public safety and services that promote a safe and healthy community.
• Implement an enterprise technology solution to enable efficient and proactive maintenance and repair of our City asset infrastructure.
• Pursue e-Government technology solutions to improve communication with our citizens, visitors, and businesses.
• Continue implementation of Information Technology Strategic Plan to ensure our infrastructure meets today’s business needs and accommodates for the future.

The Goals and Ends statement for 2010-11 contains additional information regarding department goals.