General Complaints


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I want to complain about a broken sidewalk

According to State law (the Streets and Highways Code), maintenance of the sidewalk that abuts private property is the responsibility of the property owner.  If the sidewalk is damaged, it is the responsibility of the property owner to repair it, unless the sidewalk has been damaged by roots of an official city street tree (OCST).  If you or your contractor plans to repair the sidewalk that abuts your property, contact the Engineering Division at (916) 774-5339 to obtain an encroachment permit.

I want to complain about a car parked on someone’s lawn
These is no jurisdiction for vehicles parked on lawns unless they are inoperable. If the vehicle is inoperable, contact the Police Department Traffic (Community Service Officer) at (916) 774-5045.
I want to complain about a street closure
You may call the Street Maintenance Division (916) 774-5790 or Engineering Division (916) 746-1300 for information regarding street closures.
I want to complain about a traffic officer
If the complaint is about a Roseville police officer, call the Roseville Police Department at 774-5000 extension 1, and ask to speak to the watch commander.
I want to complain about a tree limbs in the street/in my yard
For tree limbs in the street, please contact the Street Maintenance Division of Public Works at (916) 774-5790. Provide the location of the tree limbs and they will send a crew out to pick them up.

Tree limbs on private property are the responsibility of the property owner. 

I want to complain about an illegal addition on a home
To submit a complaint, call the Code Enforcement Hot Line at (916) 774-5501.
I want to complain about construction noise
Please contact the Construction Management Section of Engineering at (916) 746-1300.
I want to complain about flooding in my neighborhood
If your concern is regarding street flooding, contact the Street Maintenance Division at (916) 774-5790. If your concern is related to flooding in an existing creek, please contace the Engineering Division at (916) 746-1300 and ast to speak to someone in the Floodplain Management Section.
I want to complain about noisy neighbors
During normal business hours 8-5 Monday through Friday, call the Code Enforcement complaint line (916) 774-5501. If it occurs after hours, call the Police at (916) 774-5000 option #1.
I want to complain about potholes
Contact the Street Maintenance Division at (916) 774-5790 and let them know the location of the pothole.
I want to complain about tree roots lifting up the sidewalk

According to State law (the Streets and Highways Code), maintenance of the sidewalk that abuts private property is the responsibility of the property owner.  If the sidewalk is damaged, it is the responsibility of the property owner to repair it, unless the sidewalk has been damaged by roots of an official city street tree (OCST).  If you or your contractor plans to repair the sidewalk that abuts your property, contact the Engineering Division at (916) 774-5339 to obtain an encroachment permit.

I want to complain about trees blocking my view at an intersection.
Please call the Street Maintenance Division of Public Works at (916) 774-5790. Provide the intersection location and the vision difficulty the trees are creating.
I want to make a complaint against a Police Officer
If the complaint is about a Roseville police employee, call the Roseville Police Department at 774-5000 extension 1, and ask to speak to the watch commander.
Phone: (916)774-5000 ext. 1
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